Collects what matters.
Adapts each journey based on your CDD policy, the entity type, jurisdiction, product, risk and answers.
Get businesscustomersdecision-readyfirst time.
Lissom gets the right information from business customers first time, so financial institutions can approve faster, reduce drop-off and scale onboarding without losing compliance control.
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The decision is not the bottleneck.
The problem begins when applications arrive incomplete, documents are wrong, ownership is unclear or requests miss the right people.
Revenue stalls, and business customers drop out as analysts spend time chasing information instead of reviewing risk and applying judgement.
67%of banks have lost clients
Because onboarding is slow and inefficient.*
62%report time lost to admin
As compliance teams rely on inefficient manual processes to progress cases.**
* Fenergo, Global KYC Trends in Banking, 2024.** Dun & Bradstreet, European Compliance Survey, 2024.
Get the right information, at the right moment, from the right source.
Lissom collects, enriches, coordinates and assesses each application as it develops, then delivers one structured, auditable case ready to decide.
Keeps every case moving.
Coordinates people, requests and follow-up as policy and cases change.
Surfaces risk earlier.
Identifies cases requiring attention using screening, risk intelligence and configurable scoring.
Delivers the complete record.
Produces a decision-ready case and keeps the business profile current through refresh.
SeapointWith Lissom, Seapoint approved applicants in hours, not days.
Use Lissomwhere the frictionis highest.
Replacing the whole onboarding flow can mean untangling every system, provider and process underneath it.
Use Lissom for the full journey or wherever friction is highest, alongside the systems and providers your team already relies on.
The full journey
Information collection
Document gathering
RFI and follow-up questions
Periodic refresh
Start with one capability.
Expand into a connected suite.
Adaptive intake and logic
Turn static forms into a configurable journey that uses entity context, prior answers, evidence and case state to ask what matters and explain the next step in the journey.
Add your website
www.
Checking website…Website verified
Websitewww.acmecoffee.co.uk
Filled from your website
What you doSpecialty coffee importer
Online or physicalOnline
Who are your main customers?
Main customersUK cafés and restaurants.
Next: Directors · Ownership
Built for regulated teamsto move faster, with control.
Configure each journey to your policy, resolve straightforward issues before review and send genuine exceptions to the right analyst. Your analysts remain responsible for every decision.
Scale volume without scaling administration.
- Reduce manual chasing and avoidable hand-offs
- Surface exceptions instead of reviewing every case
- See where applications stall and why
Bramble Foods LtdIn review
Finch & Sparrow LtdSubmitted
Acme Coffee LtdNeeds attentionReminder sent
Proof of address was rejected — dated January. Worth sending a reminder.
Send reminder
